In a world where consumers scroll, skip, and swipe in seconds, brands no longer compete on product quality alone; they compete for attention. With the average human attention span now just eight seconds, shorter than that of a goldfish, executives must accept that traditional marketing alone is no longer enough. The attention economy has changed the rules, and brands must now rethink how they capture and hold consumer focus.
The concept of the attention economy, introduced by Nobel Prize-winning economist Herbert A. Simon, in the late 1960s, has become central in the digital age. Simon noted that "a wealth of information creates a poverty of attention", a reality that modern brands face daily. Consumers are now exposed to thousands of marketing messages every day, making attention the most valuable and limited resource.
Research from Playground xyz shows that different marketing goals require different attention levels. Just 1.4 seconds of attention can lift brand awareness by 10%. Consideration takes 1.6 seconds, while prompted recall needs 3.9 seconds. These figures make one thing clear: not all attention is equal. Brands must know exactly what kind of attention they need and how to earn it.
Leadership plays a central role in winning the attention war. At the C-suite level, a brand is more than a marketing message; it reflects how an organisation thinks, acts, and leads. Every decision, statement, and presence from the top influences the tone and credibility of the brand.
For a brand strategy to take hold across the organisation, it must be championed by the C-suite. Leaders set the vision, and this vision shapes the brand’s direction. When top executives participate in brand development, they signal commitment and ownership. Their involvement inspires internal alignment and enhances external trust.
The most successful brands are led by executives who are intentional in their actions. These companies show a clear connection between leadership values and brand identity, allowing them to lead markets, shape culture, and attract talent.
Measuring brand performance requires more than traditional awareness indicators. In the attention economy, brands must look at how much and what type of attention they are receiving.
Key attention-based metrics include brand mentions and social reach, which show how often people talk about your brand online and how far those conversations travel. Social engagement covers metrics such as likes, comments, shares, and saves. These reveal how people interact with your content. The sentiment of comments also gives useful insight into the quality of attention your brand is receiving. Branded search volume is another important metric. A high number of users searching specifically for your brand shows strong intent and interest. It is one of the most reliable signs of meaningful brand awareness.
Monitoring these metrics provides valuable insights into public interest and helps guide targeted brand strategies.
To capture and sustain attention, brands need a smart mix of storytelling, personalisation, and visual design. Storytelling uses compelling narratives to hold people’s attention. Nike’s campaigns, for example, often share stories of resilience and achievement that align with the brand’s identity.
Personalisation makes content more engaging by tailoring it to individual users. Spotify’s personalised year-end reviews turn user data into memorable, meaningful experiences. Visual impact is equally important. Strong imagery catches the eye faster than text, helping brands stand out and communicate clearly in a crowded digital space.
Brand rivalries have become a strategic way to draw attention. From comparative advertising to cheeky social media jabs, these brand wars generate buzz and boost engagement. While they may seem risky, they often result in stronger brand recognition and even innovation, as companies push to outshine each other.
Consumers also benefit from these rivalries; better products, sharper prices, and more choices are the usual outcomes.
The digital age has brought new ways to engage audiences, but also new challenges. Marketing 4.0, a blend of traditional media with digital platforms, requires brands to manage customer experiences across multiple touchpoints.
Interactive tools like CRM systems, webinars, online surveys, and messaging apps allow brands to connect more personally with their audience. Platforms like TikTok have shown how short videos, viral trends, and influencers can drive both engagement and sales.
To compete, brands must adopt flexible, digital-first strategies that meet audiences where they are.
Beyond the corporate logo lies another powerful branding tool: the executive. Executive branding allows leaders to connect in ways the corporate brand cannot. By sharing their values, mission, and expertise, C-suite leaders can reach audiences on a more human level.
A strong executive brand includes a clear purpose, target audience, and communication style. It aligns with company goals while reflecting the leader’s personality. This approach helps build trust, shape industry conversations, and strengthen overall brand visibility.
To stay ahead in the attention economy, C-suite leaders should take a hands-on approach to brand leadership. They must lead from the front by actively shaping and communicating brand strategy, tracking attention-based metrics, embracing both digital and personal channels, and building strong executive brands. This will help position them as thought leaders, extending the organisation’s reach and boosting credibility.
The attention war is no passing trend; it is the defining challenge of modern brand leadership. Winning it demands more than marketing savvy. It requires executives who understand that attention is a limited currency, earned through clarity, purpose, and connection.
Brands that succeed will be those led by engaged, visible, and strategic leaders. The question is not whether your brand can afford to fight for attention; it’s whether you can afford not to.
Research & Advocacy Department,
Chartered Institute of Directors (CIoD)
28, Olawale Edun Road (Formerly Cameron Road), Ikoyi, Lagos.